State Farm® Insurance Agent Nick Pontiff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chad Aubert
October 3, 2024
"Hailey was great to work with. She was thorough with explaining everything that I needed to know, and she was very helpful. The other staff was very pleasant as well."
"Thank you for sharing your positive experience! We're delighted to hear that Hailey provided clear and comprehensive assistance. Your feedback is greatly appreciated!"
Tracy Fraino
September 25, 2024
"I am so impressed by the caring customer service. My personal representative Tabitha went above and beyond to help me with my policies and took the time to explain the coverages. She has been very conscientious and guided me after the hurricane. I never felt that they are out for money....it is always a concern for me and protecting my property."
"Thank you for your positive feedback regarding our customer service, particularly the exceptional assistance provided by Tabitha. We truly appreciate your kind words about her dedication and willingness to go the extra mile in explaining your policies and coverage. It's great to hear that Tabitha has been conscientious and supportive, especially during challenging times like the hurricane. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!"
Tammie Hicks
September 23, 2024
"Casey your awesome thanks for all you do!!!"
"Tammie, thank you for your review! Kasey is truly the best and loves helping all our customers with their insurance needs! Thank you so much for being such a loyal State Farm Customer. We truly appreciate your business! "
Beverly Williams
September 4, 2024
"I love doing my payments on the phone, they are very polite and helpful, thank you"
"We appreciate your kind words, Beverly! Our team is delighted to assist you with phone payments and provide excellent service."
Madison Voorhies
August 29, 2024
"Haley Norton is a shining beacon of joy when it comes to insurance. She connects with you and explains things in a way that truly makes you feel like State Farm cares about their customers as more than just clients. She’s talked me through car insurance coverage, pet insurance, and even renter’s insurance when I had just moved to the city, unsure of how to protect my family from the unexpected. I will always know that she and her fabulous team will be there to lend a hand whenever I need."
"Madison, thank you for your positive review of Haley Norton and State Farm. We greatly appreciate your kind words and are thrilled to hear that Haley was able to provide excellent service. We are proud to have Haley and the team ready to assist you whenever you need. Thank you for choosing State Farm."
Annie Welker
August 29, 2024
"Haley is the best! I had the pleasure of working with Haley a few weeks back & she was so professional & helpful. Answered all my questions confidently & did a great job. I would highly recommend Haley Norton."
"Annie, we are so happy to hear you had such a pleasant experience with Haley. She really is the best and we are so happy to have her apart of our team! Thank you so much for the 5 star review! We appreciate you trusting us with your insurance needs! "
Heather Wilhite
August 29, 2024
"I was able to work with Haley! She was just the sweetest. Great team with great service."
"Heather, thank you for your review! We are so happy to hear Haley was able to help you with your insurance needs! Haley truly takes pride in her work! "
Dianne Cassioppi
August 26, 2024
"Today, I spoke with Tabitha, on the phone, because I had several questions that needed answers. She was very helpful and took the time to listen to my concerns. I truly appreciate her kindness and efficiency."
"Dianne, thank you for the review! We are so happy Tabitha was able to assist you with your questions! We truly appreciate your business! "
Julia Russ
August 23, 2024
"Great experience! Very helpful staff"
"Julia, thank you for your review! We truly appreciate your business! "
Angela Logan
August 20, 2024
"Fast and friendly service! Praise God! Definitely recommend! 😇"
"Angela, thank you for your kind review! Our team strives to give all our customers the best service possible. We truly appreciate your business and appreciate your review! thanks! "
Steven Mclendon
August 12, 2024
"Excellent Service. And patience."
"Steven, Thank you for your review! We truly appreciate your business! "
Dawn Dufrene
August 9, 2024
"Worked with Haley to get my PAP straight; she went above and beyond to get answers for me and called to explain everything so that I fully understood why my bill had changed! Great job Haley!"
"Dawn, thank you for the 5 star review We truly appreciate your business! "
Ryan Berry
July 29, 2024
"Worked with Haley on renters insurance. She was excellent and answered all questions I had about the policy. Would recommend."
"Ryan, thank you for your review! We are so pleased to hear that you had a great experience with Haley. We truly appreciate your business! "
Morgan Ashleigh
July 26, 2024
"Haley has been incredibly helpful and made my move to Texas a breeze! Thank you!"
"Morgan, thank you for the review! we are so happy to hear you had such a great experience with Haley Thank you again for the review! "
derrick brooks
July 22, 2024
"The assistance I’ve received from this office has been very helpful. Definitely recommend them if you’re looking for someone trustworthy when dealing with car insurance!"
Marilee Nocito
June 20, 2024
"Had a really great policy review with Nicks team. I appreciate the thoroughness! Thank you so much for being a great partner. We are happy to be a State Farm customer!"
"Marilee, thank you for your 5 star review! We are so happy to hear about your positive experience with our office. We are so thankful for your business! "
Earline Valois
June 17, 2024
"I have had many insurance companies in my life but none can compare to Nick Pontiff State Farm. If I send them an email it seems like I can't even sit down before they are calling to help me. Thanks Nick, Cassie and Sarah for the great service."
Alyce Meyers
June 12, 2024
"Jerrie was a world of knowledge and a friendly person. She answered all my questions with no pressure added."
H Schorling
June 10, 2024
"Jerrie is always a joy to work with. She is knowledgeable. If she is not sure about an answer, she ALWAYS gets back to me in a timely manner. Jerrie is my go to person."
Terrell Robinson
June 7, 2024
"Very pleasant and helpful which is hard to find these days"
margaret castagna
June 2, 2024
"Jerrie is awesome. Great customer service"
The little brothers Boys
May 15, 2024
"They very helpful and always give they best"
Mark Daniels
May 14, 2024
"Very helpful everytime I've called over the years"
"Mark, thank you for the review! We truly appreciate your business! "
Terrance Diggs
May 9, 2024
"Great customer service!!!!!"
"Terrance, thank you for the review! We truly appreciate your business! "
Terri Bordelon
April 18, 2024
"Casey was very helpful when I called! Everyone there is very nice and always willing to go above and beyond to help! I only wish is insurance would go down!"
"Thank you for sharing your positive experience with Casey and our team! We're thrilled to hear that Casey was helpful and that everyone at our company is nice and goes above and beyond to assist you. We understand your wish for lower insurance rates, and while we can't directly control that, we're always here to help and provide any information or assistance you may need. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Thank you again for your kind words!"