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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Saaviion

June 18, 2026

5  out of  5
rating by Saaviion
"Outstanding customer service and great communication. They answered all my questions and helped me find the right coverage. Very satisfied with my experience."
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Dad's Son

June 18, 2026

5  out of  5
rating by Dad's Son
"Ashton was great. He had my insurance started quickly with as many discounts as possible. Saved me 100 dollars a month over my previous insurance with the same coverage and better deductibles"
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Dan Autin

May 28, 2026

5  out of  5
rating by Dan Autin
"Sent a query out for new insurance quote a couple weeks ago and got a call back from Andrew with Nick Pontiff agency in NOLA. Really nice agent rep and I was pleasantly surprised with an amazing quote. I had been looking for a year or two but just could not find anyone with a decent quote, never any better than what I had already…..until now. Service is good, easy to understand and great follow through. I am super happy and saving a bunch. They are worth anyone’s time to check out. Ask for Andrew."
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Josef Eddie

May 8, 2026

5  out of  5
rating by Josef Eddie
"My Agent is BETTER than your agent
I couldn't ask for a better agent. Job well done .
Get State Farm ASAP"
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Odis Walding

May 1, 2026

5  out of  5
rating by Odis Walding
"Very professional and patient highly recommend polite and courteous he walked me threw the entire process"
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Courtney Troxclair

April 24, 2026

5  out of  5
rating by Courtney Troxclair
"Aaron was great to work with and got me awesome discounts on my car insurance. He was thorough and made the process super easy!!"
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Emily Lamkin

April 23, 2026

5  out of  5
rating by Emily Lamkin
"Aaron was great! Love this department!"
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Brian Williams

April 9, 2026

5  out of  5
rating by Brian Williams
"Excellent communication experience with Diana. Thank you. Godspeed to all
Brian Williams USA"
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Daniel Potter

April 4, 2026

5  out of  5
rating by Daniel Potter
"Very helpful patient and respectful.. would only get insurance from this guy from now on and will be giving all my friends his number r"
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Stephen Chase

March 15, 2026

5  out of  5
rating by Stephen Chase
"Polite staff 24 hours a day, 7 days a week, 365 days a year, 366 days on leap years."
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Paul Harper

March 2, 2026

5  out of  5
rating by Paul Harper
"My experience at Nick Pontiff State Farm was the easiest unlike some of the other companies finding reasons why they can’t insure me they found a way to insure me.
Being disabled and not having a vehicle for a couple years made it challenging but where the other companies wanted a small fortune Nicks people made it happen and for around half the price of everyone else,and that’s a big deal on a fixed income."
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Pluto

February 26, 2026

5  out of  5
rating by Pluto
"They were easy to work with and got me a way cheaper deal than I had before."
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Pickled Nola

November 21, 2025

5  out of  5
rating by Pickled Nola
"Great off with great staff. 10/10"
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Evelyn Gregory

October 3, 2025

5  out of  5
rating by Evelyn Gregory
"Matt has been incredibly helpful in transitioning from my previous insurance company. Better coverage for almost the same price!"
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Debbie Verret

September 29, 2025

5  out of  5
rating by Debbie Verret
"Kayla was very knowledgeable n satisfied us with our new auto n home insurance plan"
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Zivah Bauman

September 25, 2025

5  out of  5
rating by Zivah Bauman
"Excellant rates and wonderful customer service!!!"
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LaToya Glasper

September 10, 2025

5  out of  5
rating by LaToya Glasper
"Kyla was great to work with. She not only gave me many different opinions she also waited while I reached out to all my other carriers to go over my coverage."
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Barbara Choppala

September 6, 2025

5  out of  5
rating by Barbara Choppala
"I had a wonderful experience with Kayla at Nick Pontiff Agency. From start to finish. I had been searching for some time to get my auto insurance premium cheaper and was delighted to go with State Farm. Thankyou Kayla"
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Dawn Martin

September 5, 2025

5  out of  5
rating by Dawn Martin
"Kayla gave me a great experience lowered my permium was A#1 agent and it’s great to be back with State Farm"
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Bridget Latimore

August 25, 2025

5  out of  5
rating by Bridget Latimore
"Very very very Good 👍"
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Cathryn Palmer

August 15, 2025

5  out of  5
rating by Cathryn Palmer
"Kayla reviewed my homeowners insurance coverage with me. Her patience and commitment to go through my policy with me and ensure I was satisfied with my coverage was outstanding. I have not everhad anyone go through my policy with me like she did."
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Tracey Mars

July 21, 2025

5  out of  5
rating by Tracey Mars
"It was the best experience I’ve ever had with and insurance company she made feel comfortable .explain everything things clearly it is the BEST."
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Brandon Williams

July 16, 2025

5  out of  5
rating by Brandon Williams
"Matt was super helpful during our review consultation , very informative about all aspects of my insurance, I’m proud to say I’m with State Farm"
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Rickie Fassitt

June 19, 2025

5  out of  5
rating by Rickie Fassitt
"Everything was great"
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Shelia Carter

May 30, 2025

5  out of  5
rating by Shelia Carter
"Kayla did an amazing job setting up coverage for auto and renters insurance. She made sure I understood the coverage and discounts and made the process easy. Thanks Kayla!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"